What Information We Collect
When you place an order with us, or interact with the rowelighting.com website, we may ask you for certain information and you may submit personal data to us, for example, your name, phone number, email address, contact and bank/credit card details etc. We may also record which products you are interested in and which products you purchased as well as customer traffic patterns and site use.
Following is the examples of information collected by us:
Information You Provide to Us: we receive and store information that you submit when using our website or that you provide us by email, which may be provided when ordering from us; searching our website; accessing your account; querying order status; or by submitting text/photo/video reviews of us and our products.
Information Automatically Provided: we receive, process and store certain information whenever you interact with our website. Information automatically received by us includes the IP address that your computer uses to connect to the internet; your computer, browser, operating system and internet connection details; purchase history; clickstream/path analysis of your journey through our website; products that you searched for. We may also use software tools provided by Google to measure and collect session information, length of visits to certain pages, repeat visits and page interaction information.
Email Contact: to help us make our email newsletter more useful and interesting for our customers we attempt to receive a confirmation when you open and click on email newsletters from rowelighting.com. If you no longer wish to receive email newsletters, please notify us by email or contact form.
How We Use This Information
Information is securely kept in accordance with our internal security policy and may be used to:
Process and deliver your order; provide customer support services to you; provide you with an up to date, efficient, and reliable service; help prevent fraud; administer prize draws; provide a more personal shopping experience; by making an order and/or submitting your data to us you agree to this use.
Your data safety is guaranteed by us because rowelighting.com uses security measures to protect your details when you shop with us. Through our Paypal payment processor, we use software to encrypt your credit/debit card information when you place an order on our secure server. Only we can decrypt the information in order to process your transaction. Please visit www.paypal.com for more information on Security and Credit Card Safety while shopping at rowelighting.com.
When you interact with us, we may give you the chance to subscribe to our email newsletter. And promised not to bombard you with emails, only get in touch when we truly have interesting news to share, or order status processing updated to you.
If you no longer wish to receive email newsletters, please email us and notify us.
rowelighting.com will not pass your any information to third parties unless you give us your consent.
Customer Service Contact
You may contact us for any question or query, or ask us to resolve any issues that concern your interaction with rowelighting.com by Contact Us Form.